Making a Complaint.
Complaints involving Prushka Fast Debt Recovery Pty Ltd are to be directed as follows:
  • By Email: info@prushka.com.au
  • By Mail: Prushka Fast Debt Recovery Pty Ltd
  • Attention: Privacy/Complaints Officer
  • Private Bag 6
  • Mitcham VIC 3132
  • Phone: 1800 641 617
Details of Prushka's Complaints Handling Policy - click here
Complaints involving Mendelsons Lawyers Pty Ltd are to be directed as follows:
Complaints involving Zurich Capital & Finance Pty Ltd are to be directed as follows:
Details of Zurich's Complaints Handling Process including its External Dispute Resolution Scheme can be found by clicking on the link: http://www.zurichfinance.com.au/complaince
Zurich outsources all collections work to Prushka Fast Debt Recovery exclusively and Prushka instructs its in-house law firm, Mendelsons National Debt Collection Lawyers (www.mendelsons.com.au) to undertake recovery on its behalf.