Small Business
We understand small business. That's because we've been helping small businesses since 1977 and now have tens of thousands of small business clients across Australia.
Here's some of what we've learnt from our small business clients over the years:
- Small business is usually very results focused.

We understand and share that focus. That's because we pioneered the concept of performance based debt collection with our "No Recovery - No Charge" debt collection service. This means we must produce results otherwise we can't maintain a happy client base and we don't get paid. Let us deliver you result.
- Many small businesses feel like they're drowning in paperwork.

We make it quick and easy for you to get us collecting your debts. We have a variety of ways you can send us work. If it helps we can even fill out the paperwork for you and all you have to do is authorise the completed copy. We won't drown you in paperwork.
- With continuous changes across IR, tax, watchdog and OHS&W policy small businesses struggle to keep up with the latest laws and regulations. This leaves many small businesses exposed to risk of compliance breaches.

We keep up with all changes affecting debt collection and we have a fully integrated law firm that helps us stay abreast of these, even before they're introduced. These include compliance and regulatory obligations and legislation emanating from ACCC & ASIC debt collection directives, the National Privacy Principles and Privacy Act. We'll take the hassle out of keeping up with the latest regulations.
- Recruiting, training, performance managing, motivating, and retaining Accounts Receivable staff in a small business environment is extremely difficult.

Many people find it difficult and unpleasant asking for money from debtors, but we thrive on it. It's our core business and therefore we have well established systems, refined and evolved over many years. The size of our operation allows us to offer career paths within collections and therefore makes it possible to maintain a cost effective, efficient, motivated workforce, even in an area that is traditionally troublesome when it comes to staff retention. Our team's here to help.
To find out more please call the Client Services Team on 1800 641 617.
For information relating to products and solutions for small business: